Case Study: Pesawise cuts case documentation to 3 minutes with Flagright’s AI Narrative Co-Pilot

The Power of AI Co-pilot Pesawise Cuts Narrative Creation to 3 Minutes

Pesawise, a B2B payments company operating in Africa, faced significant regulatory compliance challenges. As a licensed Payment Service Provider, its team was burdened with manually writing case closure narratives for suspicious transactions. This process was time-consuming, produced inconsistent results, and diverted substantial resources away from core business operations. Pesawise turned to vendor Flagright to address these inefficiencies.

Flagright implemented its AI Narrative Co-Pilot to automate the creation of case narratives. The solution analyzed transaction data and historical cases to generate consistent, templated narratives for review, which dramatically improved efficiency and standardization. As a result, Pesawise cut the time spent on narrative creation to just three minutes, achieved a 92% accuracy rate for its case narratives, and increased its analyst capacity by 43%.

Pesawise

Jamal Khan

CEO and Co-Founder