Case Study: KAA Gent keeps the Planet Group Arena in pristine condition with FixForm

KAA Gent keeps Planet Group Arena pristine with FixForm and 400 QR codes

KAA Gent, a Belgian professional football club, faced significant logistical challenges in maintaining their large stadium, the Planet Group Arena. With over 20,000 seats and extensive infrastructure, efficiently organizing communication and ensuring swift action for maintenance issues was difficult before using FixForm's platform.

FixForm implemented a solution centered around QR codes, placing over 400 throughout the stadium for employees and business clients to instantly report issues with photos and descriptions. This streamlined communication allowed the facility team to prioritize and address problems swiftly. The results included a vastly improved fan and client experience, with FixForm enabling KAA Gent to set a new standard for facility management in Belgian football.

Kaa Gent