Case Study: Centromela streamlines repair and refurb workflows with Fixably

The most important thing, and the most useful thing, is that a single view has all the information we need on repairs

Centromela is an independent Apple repair shop in Udine, Italy, that also refurbishes devices and handles advanced work like microsoldering. The team was using a general-purpose repair system that was cluttered with features they did not need, making repairs slower and harder to manage across their service and repair locations. They needed software built specifically for electronic repair businesses, and Fixably fit that requirement.

With Fixably, Centromela centralized its repair workflow in a single view, streamlined technician queues, automated order confirmations by email, managed stock across locations, and used macros and barcode scanning to keep repairs moving consistently. The result was less administrative work, fewer errors, less paper waste, and faster day-to-day operations. Centromela also uses Fixably to manage its refurbishing workflow and track parts costs more accurately, and later gained Apple IRP certification.

Centromela

Samuele De Marco

Founder