Case Study: Amac Compnow saves 2,000 technician hours with Fixably

Amac Compnow saves 2,000 technician hours in 4 months with Fixably

Amac Compnow, a leading Australian multi-brand IT solutions provider, faced inefficiencies with its outdated service management system. Their previous ERP system required extensive manual data entry, lacked integration with vendor systems, and hampered communication, leading to errors and delays. Seeking to modernize operations, they partnered with the vendor Fixably for its service management platform.

By implementing Fixably, Compnow streamlined its workflows with seamless integrations and automation. The solution significantly reduced manual tasks, saving nearly 2,000 technician hours in just four months. Fixably also helped Compnow cut inventory-related losses by up to six figures annually and drastically reduce late return penalties, while improving technician morale and customer service through enhanced visibility and communication tools.

Amac Compnow