Case Study: Dropbox discovers insights 99% faster with Fivetran

Dropbox discovers insights faster with Fivetran

Dropbox, the cloud storage and collaboration platform, needed a faster, more scalable way to deliver internal data and analytics to marketing and customer experience teams. Its data engineering team was overwhelmed by custom pipeline requests, and building integrations could take up to eight weeks, delaying reports and slowing access to business-critical insights. Dropbox turned to Fivetran to simplify data integration and support self-service analytics.

With Fivetran, Dropbox quickly connected sources like Zendesk and ad platforms into destinations such as Snowflake and Databricks, turning on its first connector in under 30 minutes. The result was a cut in data ingestion and reporting time from 8 weeks to 30 minutes, plus the equivalent of three full-time engineers saved. Fivetran also enabled real-time customer sentiment analysis, better ROAS decisions, and freed Dropbox’s data team to focus on higher-impact work like financial modeling and unified analytics across acquisitions.

Dropbox

Lauren Lin

Data Engineering Manager