Case Study: Care.com unlocks governed self-service data access with Fivetran

Care.com unlocks governed data access for the entire enterprise

Care.com, a healthcare and wellness marketplace with 2,000+ employees, needed a more modern way to manage and report on its growing data. Its legacy and homegrown systems were costly to maintain, limited reporting to once a day, and couldn’t keep up with the company’s demand for faster, more governed data access across the enterprise. Care.com turned to Fivetran, alongside Snowflake, to help replace its outdated data infrastructure and centralize marketing, social, and operational data.

With Fivetran, Care.com automated data movement into Snowflake, creating self-service data marts and enabling governed access for analysts and other business users. The company moved from nightly reporting to intra-hour, near-real-time reporting, with fresh data delivered every half hour and executive dashboards refreshed hourly. Fivetran also helped Care.com reduce engineering workload, speed time to insights, and empower non-core teams to onboard and manage marketing sources without sacrificing security or compliance.

Care.com

Jon Collazo

Director of Data Services