Case Study: BetterCloud achieves maintenance-free data pipelines and faster insights with Fivetran

BetterCloud - Customer Case Study

BetterCloud, a SaaS Operations Management platform, struggled with fragmented data and a time-consuming process of writing and maintaining custom API scripts. Shaun Chaudhary, Senior Manager of Data & Analytics, spent significant bandwidth on connections and debugging as the company added more applications, so BetterCloud sought a way to centralize data without building and maintaining in-house pipelines. They selected Fivetran for data ingestion.

Fivetran deployed zero-configuration, zero-maintenance connectors with a quick setup and responsive support, allowing BetterCloud to add sources (recently Jira) seamlessly. The switch recovered about 15% of Chaudhary’s time previously spent on building and maintaining connections, letting the team focus on analysis, democratize data, and provide a single, up-to-date source of truth for mission-critical decisions.

BetterCloud

Shaun Chaudhary

Senior Manager of Data & Analytics