Case Study: Aceyus achieves faster go-to-market and unified call-center dashboards with Fivetran

Aceyus Delivers Holistic Dashboards to Call Center Customers

Aceyus, maker of the real-time contact center dashboard Aceyus VUE, needed to add multiple new data integrations so customers could see an end-to-end view of contact center and related metrics. Building bespoke pipelines for each source would have been unscalable and slowed their speed-to-market, so Aceyus turned to Fivetran and its Powered by Fivetran offering to solve the integration challenge.

Using Fivetran’s out-of-the-box and embedded connectors, Aceyus quickly onboarded sources like Salesforce, Zendesk, Google Analytics, social media and traditional contact center platforms into the warehouse, freeing engineering resources to focus on dashboards. Fivetran enabled faster dashboard development and go-to-market, simplified connector setup and modifications (including 14-day trials for new connectors), and delivered the unified, mission-critical insights Aceyus provides to its customers.

Aceyus

Tim Eyre

Chief Marketing Officer