Case Study: West Heanton Residential Home strengthens HR compliance and employee consultations with Fitzgerald HR

West Heanton Residential Home supports employees through 2020 Covid-19 consultations with Fitzgerald HR

Fitzgerald HR provided expert HR services to West Heanton Residential Home, a family-run care business. The customer needed ongoing operational support with HR casework, policies, and ensuring legal compliance, a challenge that became especially critical during the ever-changing legislation of the Covid-19 pandemic.

Fitzgerald HR implemented a solution that included developing and maintaining HR policies and providing an onsite presence for support. A major project involved managing the entire consultation process with all employees on compulsory Covid vaccination legislation. This partnership provided invaluable, tailored advice that freed up management to focus on resident care, with the customer citing a great relationship of trust and a high level of industry-specific expertise.

West Heanton Residential Home