Case Study: WirelessUSA achieves a competitive advantage with Fitrix ERP

WirelessUSA streamlines 750,000 service events with Fitrix

WirelessUSA, a provider of two-way radio technology to first responders and commercial firms, faced a critical challenge when their legacy DEC system became obsolete. Their business depended on software capable of managing 750,000 service events and detailed equipment histories to offer superior, timely support in a highly competitive market. To address this, they turned to the Fitrix ERP software for a modern solution that could be customized to their specific strategic needs.

By implementing and customizing Fitrix's Order Entry, Accounts Receivable, and other core modules, WirelessUSA gained the flexibility to tailor the software to their operations. They developed a custom service module and integrated FCC license checks directly into their workflow. This Fitrix solution provided the company with superior data quality and pricing accuracy, which the CEO credits for their significant competitive advantage, enabling them to become the last remaining Motorola dealer in their region and prosper despite a tough economy.

WirelessUSA