Case Study: Doosan Infracore achieves 40% higher order accuracy and threefold growth with Fitrix ERP from Fourth Generation Software Solutions

Doosan Infracore - Customer Case Study

Doosan Infracore, the North American machinery division of Doosan Corporation, faced the challenge of needing a scalable enterprise resource planning (ERP) system to automate workflows and support significant business growth while controlling costs. To meet this need, they turned to Fitrix ERP software from Fourth Generation Software Solutions, a solution powered by the IBM Informix database.

The implementation of the highly customizable Fitrix solution allowed Doosan Infracore to manage a threefold increase in business volume and process over a million daily transactions without expanding administrative staff. The results included a 40 percent improvement in data accuracy, a 10-15 percent boost in sales from a new e-commerce portal, and major efficiency gains that reduced call center staff from seven people to one.

Doosan Infracore

Brian Grellinger

Director of IT