Case Study: Barre3 Mill Creek boosts first-time returns with FitGrid

Barre3 Mill Creek boosts first-time returns by 45.6% with FitGrid

barre3 Mill Creek, a barre studio in Washington, faced a challenge with low first-timer retention, leaving the owner and instructors discouraged. They partnered with FitGrid to address this issue.

FitGrid provided a platform enabling personalized instructor-client communication. This solution led to a 45.6% increase in first-time client returns and a 5.28x growth in new client revenue over six months. The use of FitGrid also helped win back 54 clients and resulted in high instructor satisfaction ratings.

Barre3 Mill Creek