Case Study: OM-3 streamlines operations and improves field service management with Fissara

OM-3 - Customer Case Study

OM-3, part of the Hydroplan Group, is a UK operations and management company serving the hydropower and renewables sector. As the business grew, it struggled to manage recurring tasks, quarterly checks, short-notice jobs, and multiple SLAs through spreadsheets, while also needing a solution that could work in remote areas with limited mobile coverage and on rugged, waterproof devices.

Fissara provided OM-3 with a tailored software platform to schedule recurring maintenance, manage callouts and preventative work, support lone working and on-site risk assessments, and replace complex spreadsheets. The result was better workload control, faster and more efficient response times, less paper use, and more reliable task completion, with OM-3 saying fissara helped them confidently streamline operations and support continued growth.

OM-3

Gavin Hart

Operations Manager