Case Study: NWA Hardware streamlines inventory, B2B orders, and tax automation with Fishbowl

NWA Hardware speeds busy-afternoon order entry with Fishbowl, handling 30+ orders in 15 minutes

NWA Hardware, a family-owned distributor of hardware and building products, faced operational complexity as its catalog grew to thousands of SKUs. Using QuickBooks Enterprise for accounting, they needed a more connected platform to manage inventory accurately, handle B2B orders through their Zoey portal, automate tax, and improve reporting.

Fishbowl implemented its Advanced Manufacturing and Mobile solutions, integrated with Zoey and Avalara, and deployed Fishbowl BI Reports. This provided NWA Hardware with a central operational platform that automated tax reporting, gave customers self-service order history, and delivered deep inventory visibility. The Fishbowl solution handles peak loads efficiently, with the team entering 30+ orders in 15 minutes during busy periods.

NWA Hardware