Case Study: Frequencia improves inventory control and customer satisfaction with Fishbowl Inventory

How Frequencia Enhanced Operational Efficiency and Customer Satisfaction with Fishbowl

Frequencia, a UK-based avionics engineering and consulting firm, was struggling with inefficient inventory management before working with Fishbowl Inventory. The company relied on Excel spreadsheets to track inventory, had trouble managing shipments and stock levels, and lacked a reliable way to notify customers about shortages and delivery timelines, which hurt customer satisfaction.

Fishbowl Inventory implemented Fishbowl Advanced to provide real-time inventory tracking, better stock shortage management, improved shipment monitoring, and streamlined order and BOM management. As a result, Frequencia eliminated its spreadsheet-based process, improved purchasing and stockout prevention, and achieved more accurate, timely order fulfillment with stronger customer communication and satisfaction.

Frequencia