Case Study: Durmaz achieves faster, more accurate warehouse operations with Fishbowl Inventory

Durmaz - Customer Case Study

Durmaz Pty Ltd, a specialist importer and wholesaler, needed better inventory and warehouse management as its business expanded. While Reckon Accounts handled accounting, it couldn’t support their supply chain and warehouse needs, leading to inefficiencies, higher costs, and lower customer service levels.

Durmaz implemented Fishbowl Inventory, including Fishbowl Warehouse and the Ocean Support program, with on-site training to improve processes. The results were significant: pick efficiency increased by nearly 30%, overtime and staffing needs were reduced, order tracking became more accurate, and the company reported that its initial investment was recouped five times over within the first four months.

Durmaz

Alfred Mazzaferro

Managing Director