Case Study: Crossroad Distributor Source achieves 100% on-time delivery, 95% fill rate and profitable scaling without added headcount with Fishbowl Inventory

Crossroad Distributor Source Achieves 100% On-Time Delivery Of Forward Orders While Keeping Inventories At Economic Levels

Crossroad Distributor Source, a master distributor of industrial and aerospace fasteners, was outgrowing QuickBooks and needed a cost-effective inventory system that could manage multiple geographic locations, customer- and volume-specific pricing, accurate reorder points tied to lead times, and in‑house kitting/kit assembly. They chose Fishbowl Manufacturing from vendor Fishbowl Inventory to provide an easy-to-use solution that would ideally integrate with QuickBooks and avoid the high cost and complexity of larger systems.

Fishbowl Inventory implemented Fishbowl Manufacturing with QuickBooks integration, customized pricing schedules, reorder reports/auto‑POs, multi‑warehouse transfers, and a pick/work-order flow for kitting. The result was expanded reach and service across multiple locations, a tenfold improvement in quoting and order-entry efficiency, 95% fill rates on catalog items, 100% on‑time delivery of forward orders, increased profitability from in‑house kit assembly, and double‑digit growth for two consecutive years with no added head count.

Crossroad Distributor Source

Casey

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