Case Study: Recchiuti Confections streamlines custom chocolate production with Fishbowl Inventory

Crafting Custom Chocolate Experiences with Fishbowl

Recchiuti Confections, a San Francisco chocolatier known for handcrafted small-batch chocolates, needed a better way to manage its growing multichannel business. As its eCommerce store and flagship Ferry Building retail location expanded, Fishbowl Inventory helped Recchiuti connect online and in-store orders with inventory, manufacturing, and fulfillment while also supporting custom product configurations and made-to-order workflows.

Fishbowl Inventory implemented Fishbowl Manufacturing and Fishbowl Commerce, integrated with Shopify, Shopify POS, QuickBooks Online, and Avalara, to keep inventory and production in sync across channels. The result was real-time order and inventory visibility, automated work orders for custom gifts, and a streamlined process that has supported Recchiuti for nearly two decades, helping the team stay nimble, efficient, and able to scale without adding operational complexity.

Recchiuti Confections

Heather Sears

General Manager