Case Study: Aruba Bank achieves over 71,000 hours saved annually with Fisent Risk by Fisent Technologies

Aruba Bank - Customer Case Study

Fisent Technologies implemented its solution for Aruba Bank and Orco Bank, which serve consumers and legal entities across four different countries. The banks faced the challenge of needing to fully digitize and automate their customer onboarding and KYC assessment processes to improve efficiency.

The solution deployed was Fisent Risk, a GenAI-powered tool that automated the KYC process. By implementing this solution, Fisent was able to save the banks over 71,000 business hours annually and generate more than $1,000,000 in annualized savings, achieving a 91% automation rate for KYC.

Aruba Bank