Case Study: Pharmaceutical Care Management Association (PCMA) achieves comprehensive bill monitoring and centralized government affairs management with FiscalNote

How PCMA Powers its Government Affairs Strategy with FiscalNote

The Pharmaceutical Care Management Association (PCMA), the leading U.S. trade group for pharmacy benefit managers serving over 266 million people, needed to monitor and influence a rapidly growing volume of state legislation across more than 50 policy issues. A small team of lobbyists had to sift through thousands of bills, prioritize high‑impact items, and capture advocacy work and outcomes across multiple states—creating a challenge for timely response, strategic focus, and institutional knowledge retention.

FiscalNote gave PCMA a centralized policy hub and management tool—real‑time bill tracking, priority and position tagging, mobile access, and curated summaries and weekly reports from dedicated policy experts. The result: faster response times (enabling 15–20 minute replies), consolidated institutional knowledge, measurable advocacy metrics, and improved alignment and efficiency across the team—helping PCMA prioritize work, demonstrate ROI, and inform forward‑looking strategy.

Pharmaceutical Care Management Association

Melodie Shrader

Vice President of State Affairs