Case Study: NHS Wales saves £25 million with FISCAL Technologies AP Forensics

NHS Wales saves £25 million, creates award-winning AP service and reduced costs with AP Forensics

NHS Wales, through its Shared Services Partnership (NWSSP), faced a significant challenge with its accounts payable processes. With 11 autonomous healthcare units and 1.8 million annual transactions, they struggled with high error rates, duplicate payments, and weak supplier controls during a major digital transformation. They implemented FISCAL Technologies' AP Forensics solution to safeguard supplier spend and identify the root causes of these issues.

By using FISCAL's technology, NWSSP was able to focus on building improved processes and controls. The solution helped prevent over £25 million in erroneous payments, drastically improved efficiency, and enhanced the team's reputation, leading to them winning Procurement Team of the Year. FISCAL Technologies provided the necessary intelligence to stop duplicate payments and transform the perception of the finance function.

NHS Wales