Case Study: Brighton and Sussex University Hospitals NHS Trust achieves 1000% ROI with FISCAL Technologies

NHS Trust achieves 1000% ROI by preventing incorrect payments and improving process efficiency

Brighton and Sussex University Hospitals NHS Trust, with an annual budget of £535 million, faced a significant challenge with duplicate payments and overpayments. Their Oracle system and existing processes were unable to reliably detect these incorrect payments, which risked an estimated 145 invoices per year. The Trust needed a solution to bring the audit process in-house, prevent errors at the source, and improve control over its accounts payable. They turned to FISCAL Technologies and its forensic software to address this challenge.

By implementing FISCAL's forensic solution, which required no IT integration, the Trust quickly achieved a 1000% ROI. The software immediately recovered historical overpayments worth several times its own cost and subsequently prevented £50,000 in duplicate payments within just five months. This provided significant efficiency gains, strengthened internal controls without adding staff, and allowed the accounts payable team to proactively stop incorrect payments before they were made. FISCAL Technologies' solution enabled the Trust to demonstrate financial stewardship and redirect savings toward improving patient care.

Brighton and Sussex University Hospitals NHS Trust

Jo Gander

Payments Manager