Case Study: University Hospitals Sussex NHS Foundation Trust achieves 1000% ROI with FISCAL Technologies

NHS Trust achieves 1000% ROI by preventing incorrect payments and improving process efficiency

University Hospitals Sussex NHS Foundation Trust, a major NHS trust handling over 145,000 invoices annually, faced significant challenges with duplicate payments. Their existing Oracle system and recovery auditors were unable to effectively prevent these costly errors, which were disruptive and expensive to address retrospectively. The Trust needed an in-house solution to stop overpayments at the source.

FISCAL Technologies implemented its forensic software solution, which required no IT support to integrate. The software immediately identified historical duplicate payments, providing a return on investment that covered its cost within the first month. For FISCAL Technologies, the solution also prevented a further £50,000 in duplicate payments over the next five months, significantly increased AP team efficiency, and strengthened financial controls.

University Hospitals Sussex NHS Foundation Trust

Jo Gander

Payments Manager