Case Study: Crédito Maestro achieves 4-hour loan processing and 40% fewer application rejections with Fisa Group's Omnia solution

Crédito Maestro - Customer Case Study

Crédito Maestro, a Mexican financial intermediary serving unionized public employees with over 360,000 revolving credit lines and about 600 sales representatives processing 500 applications daily, needed to improve credit origination and application evaluation while giving its mobile sales team online support. Fisa Group addressed these challenges by proposing its Omnia solution to modernize channels and business processes.

Fisa Group implemented Omnia to integrate three legacy systems, redesign loan and application workflows, and deploy multi-channel capabilities (Internet and Mobile Banking, Business Rules Engine, centralized customer information and application generation). The solution delivered a harmonized mobile sales platform (iPads, laptops, phones) with forms, reports and geosegmentation, cut loan processing to 4 hours and reduced application rejections by 40%.

Crédito Maestro