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Case Study: Industrial and Commercial Bank of China Financial Services (ICBCFS) achieves reduced risk and major efficiency gains with FIS Corporate Actions Platform
A FIS Case Study
Transformative Change through Automation
Industrial and Commercial Bank of China Financial Services (ICBCFS) was relying on a highly manual corporate actions workflow that required staff to work 15‑hour days, manually checking lists against reports and individually notifying clients — a process that increased operational risk. To address this, ICBCFS selected FIS and its FIS Corporate Actions Platform and automated corporate actions technologies for their domain expertise and proven global implementations.
FIS linked all of ICBCFS’s required systems, eliminated manual compilation and comparison of data feeds and position reports, and moved corporate actions data to FIS’s secure cloud-based platform, lowering total cost of ownership. The implementation reduced human error and man‑hours, unified corporate actions processing, improved service levels and client confidence, and ICBCFS attributes part of its organic growth to the efficiencies enabled by FIS.
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