Case Study: Commercial Bank of California achieves 49% asset growth with FIS SmartSign integrated with HORIZON

SmartSign Integrated with HORIZON Drives Dramatic Growth

Commercial Bank of California, founded in 2003 and serving business communities in Los Angeles and Orange Counties, needed to accelerate business development and provide a frictionless digital experience by enabling account executives to close new relationships and collect signatures from any connected device. To move to a paperless, more efficient workflow—and to speed a planned rollout that became urgent during 2020—the bank selected SmartSign® integrated with HORIZON Deposit Origination from FIS.

FIS implemented the SmartSign–HORIZON integration to enable remote e‑signatures, streamline back‑office workflows and rapidly onboard commercial clients (including meeting high PPP loan demand). As a result of the FIS solution, Commercial Bank of California saw nearly 50% asset growth year‑over‑year (49%) and reached $1.6 billion in total assets by Q2 2021, while improving operational efficiency and customer experience.

Commercial Bank of California

Joseph Gonzales

senior vice president and client experience officer