Case Study: Global Tier 1 Bank achieves 1,250% reconciliation volume growth and zero additional infrastructure spend with FIS IntelliMatch

Removing the Burden of In-house Reconciliation Management

Global Tier 1 Bank faced massive reconciliation complexity—supporting millions of monthly transactions across 40 countries that strained IT resources and infrastructure. To reduce IT workload and infrastructure spend, the bank engaged FIS and implemented FIS IntelliMatch to host and manage end-to-end reconciliation operations.

FIS provided a scalable, hosted IntelliMatch service with secure data centers, 24/7 monitoring, and daily management of roughly 500 reconciliation files (tracking late/lost files and anomalies) plus a SaaS dashboard for continuous visibility. As a result, FIS now supports more than 177 million transactions per month—1,250% growth over seven years—while the bank avoided any additional infrastructure spend and substantially reduced its reconciliation workload.