Case Study: Global Bank achieves $12M+ first-year savings and major risk reduction with FIS Corporate Actions

Rebuilding Corporate Actions From the Ground Up

Global Bank faced significant financial and reputational risk in its corporate actions function after more than $3 million in losses over 12 months. The bank engaged FIS to assess systems and processes and to modernize operations using FIS’s Corporate Actions service, with a mandate to establish industry best practices and transform the function strategically.

FIS consultants conducted a three-month investigation—115 staff interviews, 70 processes reviewed and five site visits—uncovering manual, non-standard systems, inexperienced staff and client behaviors (late responses, faxes) that increased exposure. FIS implemented recommendations to automate and streamline processes, and the engagement created a potential to save Global Bank over $12 million in the first year; the bank continues to work with FIS to further refine its corporate actions operations.