FIS
147 Case Studies
A FIS Case Study
Qantas Airways Limited, a centralized treasury for the airline industry, was running FIS’ Quantum treasury system on in‑house servers and relying on three different providers for server, desktop and network services. That fragmented approach created operational risk, slow troubleshooting, a single internal knowledge bottleneck and rising costs while the treasury managed large exposures (about $2 billion in FX risk and a $4+ billion annual fuel bill).
FIS migrated Quantum into its private/hosted cloud in a two‑month, non‑disruptive project and now provides a single point of contact, 24/7 support, managed database and administration, and after‑hours maintenance. As a result, FIS shortened issue resolution from half a day to minutes, improved system stability and controls, delivered real‑time cash and risk views with full audit trails, and reduced operational risk and total cost of ownership for Qantas.
Anthony Impala
Manager Treasury Systems