FIS
147 Case Studies
Case Study: PDI Software boosts loyalty redemptions and enables instant Shell fuel rewards nationwide with FIS
A FIS Case Study
Fueling a Better Loyalty Program
PDI Software, a 20‑year loyalty industry veteran, needed a payments solution to improve the customer experience and increase redemptions by enabling instant point redemptions for fuel. To meet that challenge, PDI Software partnered with FIS and implemented FIS Premium Payback.
FIS delivered a single‑endpoint integration that connected PDI Software to a wide selection of financial institutions and enabled real‑time redemptions at approximately 13,400 Shell‑branded fuel stations nationwide. By working with FIS, PDI Software expanded into new verticals, saw consistent increases in redemptions and gallons with Shell, and is on track to exceed its KPIs.
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PDI Software
Bobby Spence
Fuel Rewards SVP & GM