Case Study: Lafarge North America achieves 15-day DSO reduction and improved cash flow with FIS GETPAID

Building for the Future - What the New World of Cloud Can Do for Credit and Collections Professionals

Lafarge North America, a $4.4B diversified supplier of construction materials, faced fragmented, manual credit and collections processes across ~250 locations that caused duplicate outreach, poor visibility, customer complaints and risk of lost data. To centralize and modernize operations, Lafarge North America selected FIS and its cloud-based GETPAID solution.

FIS implemented GETPAID in the cloud (integrated with JD Edwards) and provides managed upgrades via FIS’ service delivery team, adding predictive analytics, automated collector prioritization and dispute resolution workflows. As a result, Lafarge North America lowered days sales outstanding by 15 days, reduced past‑due A/R, cut dispute and exception resolution cycle times by more than 75 days, and improved cash flow and visibility.

Lafarge North America

Nadia Uhac

Manager, Collections