Case Study: Air France achieves centralized, secure payments and improved cash visibility with FIS TRAX

Air France - Customer Case Study

Air France, a long-standing user of FIS’ payments solution TRAX, faced a decentralized cash and treasury structure where local entities operated disparate electronic banking tools. This created extra cost, operational overhead and limited group visibility and control over payments, prompting Air France to seek a centralized payments and bank connectivity hub to standardize processes and improve security and efficiency.

FIS implemented TRAX as a central payments platform integrated with Air France’s ERP and routed payments to banks (often via SWIFT), supported by a Budapest shared service center and a recent TRAX upgrade adopting ISO 20022 and reducing customizations. The FIS solution delivered a single robust platform for multi‑bank connectivity, improved visibility into balances and transactions, consistent global controls, seamless ERP integration and scalability to add complex markets (e.g., Russia, Ukraine) and new treasury flows.

Air France

Eric Beranger

Project Manager