Case Study: Spire Natural Gas increases employee engagement with Firstup

Spire Natural Gas boosts employee engagement across 3,700 workers with Firstup

Spire Natural Gas, a natural gas company serving three states, sought to improve employee engagement and retention by making employees feel more invested in and supported in their career development. To address this challenge, they partnered with the vendor Firstup to implement its intelligent communication platform.

Using Firstup's platform, branded as Inspire for Spire, the company's talent development team could send targeted and personalized communications to employees based on factors like role and location. The solution provided valuable data to optimize outreach timing and content. According to Spire's Director of Talent Development, Firstup has been "revolutionary" in helping increase engagement, retention, and employee advocacy by making people feel more developed and connected to the company.

Spire Natural Gas