Case Study: a leading medical center saves $200K and improves surgery scheduling with Firstup

Leading Medical Center saves $200K with Firstup

A leading medical center, a top-ranked U.S. hospital, faced a significant challenge in optimizing its surgery schedules. Every unused minute in its ambulatory surgery facilities cost the organization money and delayed patient care, with real-time communication to 24,000 desk-less team members across 100 locations being a major hurdle. They turned to the vendor Firstup and its intelligent communication platform to address this.

Using the Firstup platform, the medical center created hyper-personalized, real-time communications to efficiently relay scheduling changes to employees. This solution reduced surgery wait times for patients and improved health outcomes. Importantly, by minimizing unused operating room time, the initiative saved the medical center an estimated $200,000 over two years, demonstrating the tangible impact of Firstup's solution.