Case Study: Cooper University Health Care celebrates safety and boosts employee engagement with Firstup

Cooper University Health Care engages 10,000 staff with Firstup

Cooper University Health Care, a leading academic health system with nearly 10,000 team members, sought to increase employee engagement and reduce medical errors through its Good Catch program. Their challenge was to effectively promote this safety initiative and celebrate employees who identified potential errors. To meet this challenge, they partnered with the intelligent communication platform Firstup and utilized its custom platform, Pulse Plus.

Using the Firstup platform, Cooper was able to highlight and celebrate employee Good Catches across the organization. This solution helped build a culture of safety and recognition, demonstrating that reported concerns were taken seriously and acted upon. As a result, Firstup enabled Cooper to energize its team, increase engagement, and reinforce the importance of reporting errors to make jobs safer and easier.

Cooper University Health Care