Case Study: Boston Children’s Hospital cuts internal communications time and boosts employee engagement with Firstup

Boston Children’s Hospital cuts comms time by 4 hours with Firstup

Boston Children's Hospital faced the challenge of moving beyond one-way internal communications to unite its large healthcare community. The organization sought to empower its 16,000 employees to share their own stories and boost engagement, but lacked the platform to enable this. They turned to Firstup and its intelligent communication platform, Scope 360.

Implementing Firstup's Scope 360 platform provided the tools to streamline communications and gather employee-generated content. The solution dramatically reduced the time to distribute organization-wide newsletters and delivered powerful engagement metrics. This enabled the team to understand what content resonated, fostering a greater sense of belonging. Specifically, Boston Children's Hospital cut communications production time by approximately four hours per week using Firstup.

Boston Children’s Hospital