Case Study: Viand Mercantile streamlines retail operations with First Pier Shopify POS implementation

Viand Mercantile streamlines retail setup before launch with First Pier

Viand Mercantile, a home decor shop, was an occasional pop-up that lacked the necessary structures for daily retail operations. The challenge was to implement systems to support their new permanent store before its opening. They worked with the vendor First Pier on a Shopify POS implementation.

First Pier focused on standardizing Viand Mercantile's inventory management and stock-keeping systems, developing workflows to minimize manual syncing. This solution included addressing details like hang tags, SKUs, and employee training. The outcome was a streamlined and functional system ready for launch, which allowed the founders to concentrate on perfecting the retail experience. First Pier's work resulted in an increased conversion rate for the customer.

Viand Mercantile