First Pier
49 Case Studies
A First Pier Case Study
Hyperlite Mountain Gear, a top manufacturer of ultralight outdoor equipment, sought to refine its direct-to-consumer shopping experience as its product catalog expanded beyond its core offerings. The company engaged First Pier, a Shopify CRO expert, to optimize its e-commerce platform and improve key performance indicators.
First Pier performed a focused audit and remediation of the website, reshaping the navigation, homepage, collection pages, and product detail pages. This modernization increased clarity, offered better objection handling, and emphasized social proof. The project led to a 32% increase in conversion rate, a 7% increase in time on site, and a 17% increase in micro-conversion events, contributing to the most profitable Q4 in Hyperlite Mountain Gear's history.