First Pier
49 Case Studies
A First Pier Case Study
Halcyon Yarn, a legacy textile retailer and top source for knitting and weaving supplies, faced significant operational challenges with its custom-coded front end and FileMaker database backend. After a year of stalled development with a previous vendor, their product catalog was outdated and their brick-and-mortar store had been closed. They enlisted First Pier to perform a Shopify migration to resolve these issues before their critical winter season.
First Pier completed a comprehensive Shopify migration in just four months. The solution included developing custom workflows for products sold by weight and special orders, implementing Shopify POS to reopen the physical store, and integrating shipping and support systems. This resulted in increased online sales within the first month, dramatically improved operational efficiency through automated shipping, and provided the scalability Halcyon Yarn needed to grow without adding overhead.