Case Study: Pacific Debt Relief boosts call success and enrollments with First Orion's AFFIRM Reputation Monitoring

Pacific Debt Relief boosts daily business 20-30% with First Orion

Pacific Debt Relief, a leader in the debt settlement industry, faced a significant challenge as their outbound calls were frequently mislabeled as spam or scam by carriers. This severely hindered their customer engagement and forced their technical team to spend considerable time on inefficient manual number validation. To overcome this, they implemented First Orion's AFFIRM Reputation Monitoring solution.

By using First Orion's AFFIRM to automate call monitoring and alerts, Pacific Debt Relief saw dramatic improvements. The solution reduced spam tags to zero across carriers, freed up human resources equivalent to four full-time hires, and saved approximately 617 person-hours monthly. This led to a 20-30% increase in daily business, translating to as much as $700,000 in additional monthly enrollments.

Pacific Debt Relief