Case Study: Banco Sabadell improves new employee onboarding with Firma

Banco Sabadell streamlines employee onboarding with Firma

Banco Sabadell, one of Spain's leading banks, faced a challenge in attracting and retaining top talent due to an inefficient and impersonal new employee onboarding process that was mired in paperwork. They tasked the vendor Firma with developing a comprehensive digital solution to improve the welcoming experience for new hires from their very first day.

Firma developed a "welcome kit" website that provided a smooth digital experience, balancing necessary practical information with warm welcome messages. The solution used bite-sized content sections, video, and clear graphics to make information easy to digest in a friendly and informative tone. This enhanced onboarding experience was designed to boost employee loyalty and retention, which would in turn be reflected in the corporation's bottom line.

Banco Sabadell