Case Study: Qlik achieves faster incident mitigation with FireHydrant

Qlik cuts incident mitigation by 5-10 minutes with FireHydrant

Qlik, a global leader in data integration, analytics, and AI, needed an incident management platform to support its rapid growth and DevOps transition. The challenge was to unify alerting and incident workflows to empower developers and reduce mitigation times. They implemented FireHydrant's all-in-one alerting and incident management platform, including its Signals on-call product.

The solution from FireHydrant provided powerful automation for setting up communications and clear role assignments during incidents. This saved the team an estimated 5-10 minutes per incident and significantly reduced the time to mitigate issues. FireHydrant also enabled seamless retrospectives and, through its API, allowed Qlik to analyze incident data in its own platform for further improvements.

Qlik