Case Study: ZoomInfo achieves proactive cloud resilience with Firefly

ZoomInfo cuts incident response time with Firefly

ZoomInfo, a technology and data intelligence company, faced a challenge where its rapid cloud growth had outpaced its ability to track resources and team ownership, turning every infrastructure incident into a reactive crisis. To address this, they turned to Firefly and implemented its Backstage plugin to integrate comprehensive cloud visibility directly into their existing developer portal.

The solution from Firefly automatically scanned ZoomInfo's cloud environment and populated their Backstage catalog, creating a centralized system of record with clear ownership and links to Terraform code. This saved developers valuable time by eliminating resource-hunting, cut incident response time, and improved engineering efficiency. Ultimately, Firefly enabled ZoomInfo to shift from reactive incident response to proactive cloud resilience, allowing them to automatically prevent issues like resource end-of-life expirations.

ZoomInfo