Case Study: Zoom streamlines webinar hosting with Fireflies.ai

zoom uses Fireflies.ai to transcribe webinars and email recap copies in 15 minutes

zoom, a leading video conferencing platform, faced the common webinar challenges of ensuring reliable recording, transcription, and archiving of their sessions to build a content library and allow registrants to catch up on missed events. To address this, they sought a solution that could integrate seamlessly with their platform.

The vendor, Fireflies.ai, implemented its AI assistant, which automatically records and transcribes calls. This solution easily integrated with zoom's web conferencing platform, auto-joining meetings and emailing a copy of the transcription shortly after the session concluded. This provided zoom with an efficient way to archive their webinars, expanding their content inventory and adding value for their audience.

zoom