Case Study: SelectQuote achieves better decision-making with Fireflies.ai

How SelectQuote Uses Fireflies To Make Better Decisions

SelectQuote, a consumer insurance company that helps more than 2 million families with life, home, auto and Medicare coverage, faced a fast-paced working environment where important meeting decisions and directions were often forgotten or poorly documented. To solve this, VP of Technology Dan Savino evaluated and adopted Fireflies.ai’s automated transcription and meeting-capture service to reliably record and surface meeting content.

Fireflies.ai provided searchable transcriptions and meeting notes that Project Managers, Team Leads, and Executives now use to refer back to key decision points and action items. As a result, SelectQuote has reduced missed directions and abandoned documentation, improved decision-making speed and accountability, and can quickly retrieve the exact discussion points needed to resolve customer queries.

SelectQuote

Dan Savino

VP of Technology