Case Study: Pathmonk achieves a 46% increase in call success rate with Fireflies.ai

How Pathmonk Increased Their Call Success Rate By 46%

Pathmonk, an AI website-plugin company focused on increasing demos, trials and leads, needed better visibility into why some sales calls succeeded and others didn’t. Sales rep Lukas Haensch wanted to ensure the team followed the sales process, answered client questions effectively, and timed next steps appropriately, so he evaluated Fireflies.ai as a way to capture and analyze calls.

By adopting Fireflies.ai to review and analyze calls, Pathmonk now holds weekly call reviews, identifies high- and low-performing keywords, and isolates what works and what doesn’t in conversations. Using Fireflies.ai’s insights, they increased their call success rate by 46%.

Pathmonk

Lukas Haensch

Sales