Case Study: Guardhat Achieves Greater Professionalism and Customer Trust with Fireflies.ai

Guardhat Uses Fireflies to Achieve Professionalism and Build Customer Trust

Guardhat, a maker of smart hardhats and the KYRA IoT platform, struggled to keep track of key tasks and projects while attending multiple conference calls each day—notes were often missed or inaccurate. To solve this, Guardhat adopted Fireflies.ai’s meeting transcription and AI note-taking solution to capture and organize meeting content without distracting participants.

Fireflies.ai provided secure automatic transcriptions with custom viewing permissions and data-purge options, addressing Guardhat’s security concerns and workflow needs. As a result, Guardhat now reviews accurate transcripts to copy tasks and observations directly into documentation and emails, reduces note-taking errors, and presents greater professionalism and trust to customers—helping keep projects on track.

Guardhat

David Camm

IIOT Deployment Engineer