Case Study: Cohost achieves increased transparency in work relationships with Fireflies.ai

Cohost Uses Fireflies to Increase Transparency in Work Relationships

Cohost, a full-service property management company, needed a reliable way to record and document meetings with OTA vendors (Airbnb, HomeAway) and guests across many different web-conferencing platforms. Lacking consistent meeting records led to confusion over agreements, so after researching options they adopted Fireflies.ai — inviting "Fred Fireflies" to meetings to handle recording and transcription despite initial concerns about recording laws.

Fireflies.ai integrates with Cohost’s conferencing tools and uses voice-recognition transcription to create searchable meeting records, giving the team a single source of truth for vendor and guest conversations. Although Cohost is still measuring exact performance improvements, they report clearer communication, increased transparency in work relationships, and noticeable gains in day-to-day effectiveness since implementing Fireflies.ai.

Cohost

Trey Spiller

Director