Case Study: Gameloft achieves a 16% increase in player session duration with Firebase Crashlytics

Gameloft uses Crashlytics to lower crash rates and increase player session duration by 16%

Gameloft, a global game publisher with more than 190 titles and 80 million monthly players, needed a better way to monitor crashes across its large portfolio and quickly identify hard-to-reproduce issues. The company turned to Firebase Crashlytics to improve crash reporting and gain clearer visibility into native crashes and other stability problems.

With Firebase Crashlytics, Gameloft grouped crashes by root cause, prioritized bugs more effectively, and used logs, keys, and alerts to speed up troubleshooting. When Overdrive City experienced mysterious crashes, Firebase helped the team detect the issue, identify a faulty ad module, and fix it quickly, cutting the share of affected users by 10% overnight and increasing session duration by 16%.

Gameloft

Oana Radulescu

Deployment Operations Manager