Case Study: Zales achieves real-time integration and greater agility with Fiorano Software

Fiorano Platform adds glitter to leading jewelry retailer's service delivery

Zales Corporation, North America’s leading specialty jewelry retailer, needed a more responsive integration platform as its application portfolio grew more complex. The company wanted to move away from disparate batch-oriented systems toward near real-time information flow to support multiple delivery channels and faster rollout of new products and services. To address this challenge, Zales selected Fiorano Software and its Fiorano SOA / ESB platform.

Fiorano Software implemented a microservice-centric integration solution that replaced batch and flat-file processes with near real-time application integration, service exposure, and ETL capabilities. Using Fiorano’s mapping tools, database triggers, and queuing systems, Zales reduced service delivery time, improved productivity, and enabled self-service “citizen integration” for business and IT users. The result was better customer experience, lower development costs, faster response to market requirements, and a more agile, cloud-friendly integration platform.

Zales